Automated Communications
Real Time Feedback uses Club Automation’s Check-In History and Member Profile endpoints to automatically send personalized texts prompting them to rate their experience and share feedback.
Skyrocket 5-Star Reviews Identify Unhappy Members Manage Your Reputation
The Integration Between Real Time Feedback & Club Automation Empowers Clubs to Capture and Act on Member Feedback Instantly
A Simple Way to Boost 5-Star Reviews
Get Member Feedback in Real Time
Automated post-visit texts and on-site QR codes make it easy for members to share feedback instantly on equipment, service, or cleanliness, so you can address issues as they happen.
Boost 5-Star Reviews Automatically
Positive feedback is seamlessly routed to platforms like Google and Yelp, helping you grow your reputation without lifting a finger.
Respond with Confidence
AI-Suggested Responses help you handle both internal messages and public reviews quickly and professionally, saving time while staying on brand.
Manage Reputation at Scale
The Review Hub aggregates all your public reviews into one dashboard, giving you visibility and control over your online presence across every location.
Effortlessly Uncover Insights
AI-driven reporting tracks trends and recurring issues, helping you improve operations and even generate testimonial videos to showcase on social media.
Seamless Syncing for Smarter Member Engagement
Directs Feedback Where It Belongs
Club managers are notified of negative feedback they can respond to, while positive member experiences are routed to online review platforms.
Analyzes & Responds with AI
AI-Suggested Responses help staff respond quickly and appropriately, while reporting tools highlight trends, common issues, and improvement opportunities.
Secure Data Exchange
Content info is pulled securely via the integration, with no manual list management. Clubs receive real-time alerts and actionable insights without needing staff oversight.
AI-Powered Feedback That Fuels Better Service
From post-check-in experience ratings to online review management and AI-powered insights, Real Time Feedback gives club operators a direct line to member sentiment—so they can elevate service, fix issues before they escalate, and grow 5-star visibility online. By integrating directly with Club Automation, Real Time Feedback automatically detects check-ins and sends timely, personalized requests for feedback—helping clubs respond faster, improve retention, and protect their online reputation.